SUNSYNK
INVERTER GUIDE
+ SETTINGS + COMMUNICATION + TROUBLESHOOTING
The Sunsynk inverters are fully compatible with the Hubble Cloudlink and full range of batteries.
The following guide will assist with the correct battery settings you should use.
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For further detailed information ensure you read the manual of the supplied battery regarding setup and installation instructions.
WARNING
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Working with high-voltage systems is dangerous. Do not attempt to modify your inverter and battery setup unless you are certain you understand the risk. Speak to a qualified electrician if you are unsure.
INVERTER EXAMPLE
INVERTER SETTINGS
Model | Voltage | Equalised | Float | Cutoff | Charge Amps | Max Discharge Current |
|---|---|---|---|---|---|---|
S-SERIES | 12V | 14 | 14 | 12 | 30A | 100A |
X-100 | 48V | 52.8 | 52.8 | 44 | 30A | 100A |
X-101 | 48V | 53.8 | 53.8 | 44 | 30A | 100A |
X-200 | 36V | 41.5 | 41.5 | 34 | 30A | 100A |
AM-2 | 48V | 53.8 | 53.8 | 44 | 30A | 100A |
AM-3 | 48V | 53.8 | 53.8 | 44 | 20A | 50A |
AM-4 | 24V | 29 | 28.5 | 22 | 30A | 100A |
AM-5 | 48V | 55.2 | 55.2 | 47 | 30A | 100A |
AM-10 | 48V | 55.2 | 55.2 | 47 | 60A | 150A |
BLADE | 48V | 55.2 | 55.2 | 47 | 50A | 200A |
The below settings are the recommended settings to use for the corresponding Hubble Energy battery, as seen on the Sunsynk display. AC and normal lights should appear green. Shutdown settings under your discretion.
PIN LAYOUTS & CLOUDLINK
CLOUDLINK
The battery serial cable will go between the Cloudlink’s “S” port (I.E. Serial port) and the battery’s serial port (RS232). The BMS CAN cable will go between the Cloudlink’s CAN port and the Sunsynk’s BMS_CAN port. The RS485 cable will go between the Cloudlink’s MUL (Multi) port and the Sunsynk’s BMS_485 port.
CLOUDLINK CONFIGURATION
Under the Cloudlink’s Device Settings set:
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CAN SPEED to 500k
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CAN MODE to Universal
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CANN CONN. TO Inverter
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RS485/MOD CONN. TO Inverter (Deye/SunSynk)
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SERIAL CONN TO Battery
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The quick setup guide describes how to access the device settings. Note the device settings can also be accessed on the Cloudlink Portal, using the “Remote Console” feature, once the Cloudlink is online.
RJ45 PIN LAYOUTS
The Sunsynk Inverter will connect to the Battery via:
Inverter (CAN Port) to Battery (CAN Port)
Straight RJ45 to RJ45 wire - 1500mm.
Ensure that the clip is pointed away from you when counting the pins.
SUNSYNK – 5kW / 8kW / 16kW (DUAL PORT)
*Please note that Cloudlink communication with a DAUL PORT Inverter requires a second RJ45 cable that connects PIN 7 & 8 from Inverter (RS485) to Cloudlink (MUL/RS485).
PIN | Inverter | X-101/AM-4/AM-2 | AM-5/AM-10 | Blade | Cloudlink |
|---|---|---|---|---|---|
1 | - | - | - | - | - |
2 | - | GROUND | - | - | - |
3 | - | - | - | - | - |
4 | CANH | CANH | CANH | CANH | CANH |
5 | CANL | CANL | CANL | CANL | CANL |
6 | - | - | - | - | - |
7 | - | - | - | - | RS485 A |
8 | - | - | - | - | RS485 B |
SUNSYNK – 8kW / 10kW / 12kW (SINGLE PORT)
PIN | Inverter | X-101/AM-4/AM-2 | AM-5/AM-10 | Blade | Cloudlink |
|---|---|---|---|---|---|
1 | - | - | - | - | - |
2 | - | - | - | - | - |
3 | - | - | - | - | - |
4 | CANH | CANH | CANH | CANH | CANH |
5 | CANL | CANL | CANL | CANL | CANL |
6 | GROUND | - | - | ACTIVE | |
7 | - | - | - | - | ACTIVE |
8 | - | - | - | - | ACTIVE |
4 & 5 Pin Layout image reference seen below:
2, 4 & 5 Pin Layout image reference seen below:
7 & 8 Pin Layout image reference seen below:
4, 5 & 6 Pin Layout image reference seen below:
4, 5, 6, 7 & 8 Pin Layout image reference seen below:
HUBBLE DIP SWITCH SETTINGS
FOR MULTIPLE BATTERY INSTALLATION
For correct setup and communication, each battery needs a unique serial address to communicate. If you are only using one battery in your setup, consider this the master battery and ensure you set it to address 1.
AM-2, AM- 4 & BLADE DIP SWITCHES
ADDRESS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS |
|---|---|---|---|---|
#1 | #2 | #3 | #4 | |
1 | ON | OFF | OFF | OFF |
2 | OFF | ON | OFF | OFF |
3 | ON | ON | OFF | OFF |
4 | OFF | OFF | ON | OFF |
5 | ON | OFF | ON | OFF |
6 | OFF | ON | ON | OFF |
7 | ON | ON | ON | OFF |
8 | OFF | OFF | OFF | ON |
9 | ON | OFF | OFF | ON |
10 | OFF | ON | OFF | ON |
11 | ON | ON | OFF | ON |
12 | OFF | OFF | ON | ON |
13 | ON | OFF | ON | ON |
14 | OFF | ON | ON | ON |
15 | ON | ON | ON | ON |
AM-5 & AM-10 DIP SWITCHES (4-DIP VERSION)
ADDRESS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS |
|---|---|---|---|---|
#1 | #2 | #3 | #4 | |
1 | OFF | OFF | OFF | OFF |
2 | ON | OFF | OFF | OFF |
3 | OFF | ON | OFF | OFF |
4 | ON | ON | OFF | OFF |
5 | OFF | OFF | ON | OFF |
6 | ON | OFF | ON | OFF |
7 | OFF | ON | ON | OFF |
8 | ON | ON | ON | OFF |
9 | OFF | OFF | OFF | ON |
10 | ON | OFF | OFF | ON |
11 | OFF | ON | OFF | ON |
12 | ON | ON | OFF | ON |
13 | OFF | OFF | ON | ON |
14 | OFF | ON | ON | ON |
15 | ON | ON | ON | ON |
AM-10 (8-DIP VERSION)
ADDRESS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS | SWITCH POSITIONS |
|---|---|---|---|---|---|---|---|
#1 | #2 | #3 | #4 | #5 | #6 | Mark (#7 & #8) | |
0 | ON | ON | OFF | OFF | OFF | OFF | Mastery Battery/Enable CAN BUS Port - ON |
1 | OFF | OFF | OFF | OFF | OFF | OFF | Slave 2 - OFF |
2 | OFF | ON | OFF | OFF | OFF | OFF | Slave 3 - OFF |
3 | OFF | OFF | ON | OFF | OFF | OFF | Slave 4 - OFF |
4 | OFF | ON | ON | OFF | OFF | OFF | Slave 5 - OFF |
5 | OFF | OFF | OFF | ON | OFF | OFF | Slave 6 - OFF |
6 | OFF | ON | OFF | ON | OFF | OFF | Slave 7 - OFF |
7 | OFF | OFF | ON | ON | OFF | OFF | Slave 8 - OFF |
8 | OFF | ON | ON | ON | OFF | OFF | Slave 9 - OFF |
9 | OFF | OFF | OFF | OFF | ON | OFF | Slave 10 - OFF |
10 | OFF | ON | OFF | OFF | ON | OFF | Slave 11 - OFF |
11 | OFF | OFF | ON | OFF | ON | OFF | Slave 12 - OFF |
12 | OFF | ON | ON | OFF | ON | OFF | Slave 13 - OFF |
13 | OFF | OFF | OFF | ON | ON | OFF | Slave 14 - OFF |
14 | OFF | ON | OFF | ON | ON | OFF | Slave 15 - OFF |
FREQUENTLY ASKED QUESTIONS
Sunsynk Setup Queries
The inverter RS485 address not configured.
Solution: Set the inverter to "slave" and configure address 1 to enable the port.
Inverters may have older firmware. It takes more than 2.5 sec to respond to RS485 commands, which then cause timeouts on the bus.
Solution: Ensure the firmware is up to date.
In some early firmware versions Sunsynk/Cloudlink firmware, not all the data was available via Modbus. This has been rectified in the newer firmware versions.
On some inverter hardware versions if you use both CAN bus and RS485 at the same time and use 8 core straight CAT5 then RS485 pin A is short-circuited to GND and comms won’t work.
Solution: Only use the needed pins or wires on the CAT 5 cable, do not use a straight cable.
Required pins for CAN bus: 2, 4 and 5 only.
Required pins for RS485: 7 and 8 only - as illustrated above.
Older Cloudlink models need to be checked for hardware compatibility with Technical Support. Incompatible models need to be updated with Support directly.