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SUNSYNK
INVERTER GUIDE

+ SETTINGS + COMMUNICATION + TROUBLESHOOTING

The Sunsynk inverters are fully compatible with the Hubble Cloudlink and full range of batteries.

The following guide will assist with the correct battery settings you should use.

For further detailed information ensure you read the manual of the supplied battery regarding setup and installation instructions.

 

WARNING

Working with high-voltage systems is dangerous. Do not attempt to modify your inverter and battery setup unless you are certain you understand the risk. Speak to a qualified electrician if you are unsure.

INVERTER EXAMPLE

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INVERTER SETTINGS

Model
Voltage
Equalised
Float
Cutoff
Charge Amps
Max Discharge Current
S-SERIES
12V
14
14
12
30A
100A
X-100
48V
52.8
52.8
44
30A
100A
X-101
48V
53.8
53.8
44
30A
100A
X-200
36V
41.5
41.5
34
30A
100A
AM-2
48V
53.8
53.8
44
30A
100A
AM-3
48V
53.8
53.8
44
20A
50A
AM-4
24V
29
28.5
22
30A
100A
AM-5
48V
55.2
55.2
47
30A
100A
AM-10
48V
55.2
55.2
47
60A
150A
BLADE
48V
55.2
55.2
47
50A
200A

The below settings are the recommended settings to use for the corresponding Hubble Energy battery, as seen on the Sunsynk display. AC and normal lights should appear green. Shutdown settings under your discretion.

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PIN LAYOUTS & CLOUDLINK

CLOUDLINK

The battery serial cable will go between the Cloudlink’s “S” port (I.E. Serial port) and the battery’s serial port (RS232). The BMS CAN cable will go between the Cloudlink’s CAN port and the Sunsynk’s BMS_CAN port. The RS485 cable will go between the Cloudlink’s MUL (Multi) port and the Sunsynk’s BMS_485 port.

CLOUDLINK CONFIGURATION

Under the Cloudlink’s Device Settings set:

  • CAN SPEED to 500k

  • CAN MODE to Universal

  • CANN CONN. TO Inverter

  • RS485/MOD CONN. TO Inverter (Deye/SunSynk)

  • SERIAL CONN TO Battery

The quick setup guide describes how to access the device settings. Note the device settings can also be accessed on the Cloudlink Portal, using the “Remote Console” feature, once the Cloudlink is online.

RJ45 PIN LAYOUTS

The Sunsynk Inverter will connect to the Battery via:

Inverter (CAN Port) to Battery (CAN Port)

Straight RJ45 to RJ45 wire - 1500mm. 

Ensure that the clip is pointed away from you when counting the pins.

SUNSYNK – 5kW / 8kW / 16kW (DUAL PORT)

*Please note that Cloudlink communication with a DAUL PORT Inverter requires a second RJ45 cable that connects PIN 7 & 8 from Inverter (RS485) to Cloudlink (MUL/RS485).

PIN
Inverter
X-101/AM-4/AM-2
AM-5/AM-10
Blade
Cloudlink
1
-
-
-
-
-
2
-
GROUND
-
-
-
3
-
-
-
-
-
4
CANH
CANH
CANH
CANH
CANH
5
CANL
CANL
CANL
CANL
CANL
6
-
-
-
-
-
7
-
-
-
-
RS485 A
8
-
-
-
-
RS485 B

SUNSYNK – 8kW / 10kW / 12kW (SINGLE PORT)

PIN
Inverter
X-101/AM-4/AM-2
AM-5/AM-10
Blade
Cloudlink
1
-
-
-
-
-
2
-
-
-
-
-
3
-
-
-
-
-
4
CANH
CANH
CANH
CANH
CANH
5
CANL
CANL
CANL
CANL
CANL
6
GROUND
-
-
ACTIVE
7
-
-
-
-
ACTIVE
8
-
-
-
-
ACTIVE

4 & 5 Pin Layout image reference seen below:

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2, 4 & 5 Pin Layout image reference seen below:

Picture 2.png

7 & 8 Pin Layout image reference seen below:

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4, 5 & 6 Pin Layout image reference seen below:

Picture 4.png

4, 5, 6, 7 & 8 Pin Layout image reference seen below:

Picture 5.png

HUBBLE DIP SWITCH SETTINGS

FOR MULTIPLE BATTERY INSTALLATION

For correct setup and communication, each battery needs a unique serial address to communicate. If you are only using one battery in your setup, consider this the master battery and ensure you set it to address 1.

AM-2, AM- 4 & BLADE DIP SWITCHES

ADDRESS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
#1
#2
#3
#4
1
ON
OFF
OFF
OFF
2
OFF
ON
OFF
OFF
3
ON
ON
OFF
OFF
4
OFF
OFF
ON
OFF
5
ON
OFF
ON
OFF
6
OFF
ON
ON
OFF
7
ON
ON
ON
OFF
8
OFF
OFF
OFF
ON
9
ON
OFF
OFF
ON
10
OFF
ON
OFF
ON
11
ON
ON
OFF
ON
12
OFF
OFF
ON
ON
13
ON
OFF
ON
ON
14
OFF
ON
ON
ON
15
ON
ON
ON
ON

AM-5 & AM-10 DIP SWITCHES (4-DIP VERSION)

ADDRESS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
#1
#2
#3
#4
1
OFF
OFF
OFF
OFF
2
ON
OFF
OFF
OFF
3
OFF
ON
OFF
OFF
4
ON
ON
OFF
OFF
5
OFF
OFF
ON
OFF
6
ON
OFF
ON
OFF
7
OFF
ON
ON
OFF
8
ON
ON
ON
OFF
9
OFF
OFF
OFF
ON
10
ON
OFF
OFF
ON
11
OFF
ON
OFF
ON
12
ON
ON
OFF
ON
13
OFF
OFF
ON
ON
14
OFF
ON
ON
ON
15
ON
ON
ON
ON

AM-10 (8-DIP VERSION)

ADDRESS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
SWITCH POSITIONS
#1
#2
#3
#4
#5
#6
Mark (#7 & #8)
0
ON
ON
OFF
OFF
OFF
OFF
Mastery Battery/Enable CAN BUS Port - ON
1
OFF
OFF
OFF
OFF
OFF
OFF
Slave 2 - OFF
2
OFF
ON
OFF
OFF
OFF
OFF
Slave 3 - OFF
3
OFF
OFF
ON
OFF
OFF
OFF
Slave 4 - OFF
4
OFF
ON
ON
OFF
OFF
OFF
Slave 5 - OFF
5
OFF
OFF
OFF
ON
OFF
OFF
Slave 6 - OFF
6
OFF
ON
OFF
ON
OFF
OFF
Slave 7 - OFF
7
OFF
OFF
ON
ON
OFF
OFF
Slave 8 - OFF
8
OFF
ON
ON
ON
OFF
OFF
Slave 9 - OFF
9
OFF
OFF
OFF
OFF
ON
OFF
Slave 10 - OFF
10
OFF
ON
OFF
OFF
ON
OFF
Slave 11 - OFF
11
OFF
OFF
ON
OFF
ON
OFF
Slave 12 - OFF
12
OFF
ON
ON
OFF
ON
OFF
Slave 13 - OFF
13
OFF
OFF
OFF
ON
ON
OFF
Slave 14 - OFF
14
OFF
ON
OFF
ON
ON
OFF
Slave 15 - OFF

FREQUENTLY ASKED QUESTIONS

Sunsynk Setup Queries

The inverter RS485 address not configured.

 

Solution: Set the inverter to "slave" and configure address 1 to enable the port.
 

Inverters may have older firmware. It takes more than 2.5 sec to respond to RS485 commands, which then cause timeouts on the bus. 

Solution: Ensure the firmware is up to date.
 

In some early firmware versions Sunsynk/Cloudlink firmware, not all the data was available via Modbus. This has been rectified in the newer firmware versions.
 

On some inverter hardware versions if you use both CAN bus and RS485 at the same time and use 8 core straight CAT5 then RS485 pin A is short-circuited to GND and comms won’t work.

 

Solution: Only use the needed pins or wires on the CAT 5 cable, do not use a straight cable.

 

Required pins for CAN bus: 2, 4 and 5 only.
Required pins for RS485: 7 and 8 only - as illustrated above.
 

Older Cloudlink models need to be checked for hardware compatibility with Technical Support. Incompatible models need to be updated with Support directly.

How do you set up multiple batteries?

See table above and check your product manual for a more detailed explanation. You will have to set dip switch settings per battery to give them a unique address. You also must connect the included RJ45 battery link cables into the "Battery Link" port of each battery. Ensure your master battery dip switch 1 is on, 2,3,4 is OFF.  Only the master battery CAN Bus will be enabled. You can then connect the Hubble Cloudlink into the CAN port of the master battery for communications to work.

Do I have to use the communication battery link cables if I don’t want to monitor or have communications?

Yes.

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